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"We love this hotel when we visit Cleveland. Location is walking distance to everything we want to do. Very homey and comfortable hotel. They upgraded our room this time and it was great. Can’t say enough good things. "

"From the front desk every shift to the house keeping and breakfast staff everyone goes up and above to make sure you have a great stay. Had a great stay. Thank you"

"Everything on point, exactly what you’d expect from a 4 star hotel, thoroughly enjoyed our stay. Shout out to the guys at valet for being so prompt and friendly."

"Booked a room with two queen beds but the room had two full beds. Fitness center was closed and locked. Breakfast was lacking, barely any food at 8:00am till 10:00am. Internet was slow. Cleaning staff kept trying to get us to leave before check out. "

"For the price of the room I was disappointed in the condition of it. The bathroom had holes in the shower and the ceiling was a mess. The elevator was dirty."

"Beautiful and historic place to stay! Rooms were nice and clean. Walking around at night to go to a restaurant and the near by casino was a but scary though. We were approached 4 times by 4 different homeless guys -- 2 of which were really aggressive and shouted swears at us when we didn't give them money. There was another homeless man hanging out in the arcade lobby that followed us to the hotel elevators as well and wanted up with us. So, tje hotel is nice, but be aware of the surrounding area. "

"The hotel was beautiful, the staff was very helpful and always smiling. We enjoyed our stay and will definitely be staying there again . "

"Great place and location "

"Bith breakfast and dinner were very good. "